Website plan terms

1. Who the agreement is with

Operator details are published here before this site launches.

"You" means the business that signs up. The agreement starts when we confirm your order in writing, and these terms apply together with that confirmation.

2. Business customers only

The plan is sold only to businesses, such as setup consultancies holding a Saudi commercial registration, for use in their trade. It is not offered to consumers. By signing up you confirm that you act for a business and have authority to bind it.

3. What we provide

• A website built from the content you supply, live within 14 days of us receiving that content in full.
• Hosting, an SSL certificate and security updates for as long as the plan runs.
• Up to 5 content edits a month. An edit is a change to existing content, such as text, a price, a photo or contact details. Unused edits do not carry over.
• A listing for your business next to our guides for the cities you serve, while you meet the listing rules in section 7.
• A monthly report of the enquiries your website received.

Not included: paid advertising, logo or brand design, writing or translating content beyond what you supply, and the registration or renewal of your domain name. We quote for any extra work first and do it only if you agree in writing. We do not promise any number of visitors, enquiries, clients or search rankings.

4. What you provide

• Complete content for the site: text, service descriptions, any prices you want shown, images, logo and contact details.
• A domain name registered in your business's name, and access to its settings so the site can go live on it.
• Confirmation that you hold the rights to everything you send, that it is accurate, and that it complies with the law, including any advertising rules that apply to your services.
• Your own privacy notice for the website.

The 14-day period starts only when your content is complete. If we have to wait for something from you, the period pauses until it arrives.

5. Price and payment

The plan costs SAR 799 a month and a one-off setup fee of SAR 1,499. Prices exclude VAT, which is added where it applies at the rate in force, currently a basic rate of 15%, and shown on a tax invoice. The setup fee is paid before we start work. Monthly fees are billed in advance from the day the site goes live.

If an invoice is unpaid 14 days after we remind you in writing, we may suspend the site until it is paid. We do not delete your site or content because of a late payment while the agreement continues.

We may change the monthly price after the minimum term by telling you in writing at least 30 days before the change applies. You may end the plan before then without any further charge.

6. Term and cancellation

The minimum term is 12 months from the day your site goes live. After that the plan continues month to month until either of us ends it.

• After the minimum term, you can end the plan with written notice received before your next billing date. It ends at the close of the month you have paid for.
• If you end the plan during the minimum term, the monthly fees for the rest of the minimum term remain payable.
• Either of us may end the agreement with written notice if the other seriously breaches these terms and does not put it right within 14 days of being asked to.
• We may end the plan after the minimum term with 30 days' written notice.

When the plan ends, hosting, edits, reports and the listing stop. Within 30 days we send you a copy of your content and images and help you point your domain to a new host.

7. The listing

A listing requires a current Saudi commercial registration, which we check against the Ministry of Commerce record, and quotes that keep government fees separate from service fees. We may remove a listing if these rules stop being met. Paying for the plan never changes a figure we publish, and firms are never ordered by what they pay.

8. Ownership

Your domain name and all content you supply belong to you. You allow us to use that content only to build, host and maintain your site and to show your listing. The design templates, code and tools we use to run the site remain ours; you may use them for your site while the plan runs.

9. Personal data

Your business is responsible, under the Personal Data Protection Law, for the personal data your website collects, such as enquiries. We process that data only on your instructions, to deliver enquiries to you, count them for your report and keep the site running. The hosting provider, which we name in your order confirmation, may run infrastructure outside the Kingdom, so data may be processed abroad. We keep such data only as long as the plan runs, then delete it after sending you anything you ask for. Our own handling of your contact details is described in our privacy policy.

10. Liability

We take reasonable care to keep the site available and secure, but we cannot promise uninterrupted service, and we are not liable for outages caused by our hosting provider, your domain registrar or events outside our control. As far as the law allows, our total liability under this agreement is limited to the fees you paid us in the 12 months before the claim, and we are not liable for lost profits, lost clients or indirect loss. You are responsible for your own content and for any claim arising from it. Nothing in these terms limits a liability that the applicable law does not allow to be limited.

11. Law and disputes

The law that governs these terms and the courts that decide disputes are named here before the plan is sold.

12. Changes to these terms

The date at the top shows the current version. Changes to these terms apply to an existing agreement only after we have told you in writing at least 30 days ahead; you may end the plan before they apply without further charge.